Privacy Policy

This Privacy Policy explains how Arizens IT Solutions ("Arizens", "we", "us", or "our") collects, uses, and protects personal data when you visit our website (arizens.com) or interact with us in connection with our services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

This is a placeholder policy. Please consult a qualified legal advisor before using this document for any live business purpose.

We may collect the following categories of personal data:

Contact and enquiry data: When you submit our contact form, we collect your name, email address, and any other information you choose to provide (such as phone number, company name, and project details).

Usage data: We collect standard server log information, including IP address, browser type, pages visited, and time spent on pages. This data is used to understand how our website is used and to improve its performance.

Cookie data: We use cookies and similar tracking technologies. For more information, please refer to our Cookie Policy.

Communications data: If you correspond with us by email or through our website, we will retain records of that correspondence.

We use personal data for the following purposes:

To respond to enquiries and communicate with prospective and current clients about our services.

To improve and maintain our website, ensuring it performs correctly and provides a good user experience.

To comply with legal obligations and respond to lawful requests from regulators and law enforcement.

To send occasional marketing communications, where you have consented to receive them or where we have a legitimate interest in doing so. You may opt out at any time.

The legal bases we rely on for processing personal data include: contract performance, legitimate interests, legal obligation, and consent (where explicitly obtained).

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to our legal obligations.

Enquiry data submitted through our contact form is retained for a maximum of 24 months, after which it is securely deleted unless an ongoing client relationship has been established.

If a client relationship is established, we retain relevant data for the duration of the engagement and for a period of up to 7 years thereafter for legal and accounting purposes.

You may request deletion of your data at any time by contacting us at the address below, subject to our legal obligations to retain certain records.

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

Right of access: You have the right to request a copy of the personal data we hold about you.

Right to rectification: You have the right to request correction of inaccurate personal data.

Right to erasure: In certain circumstances, you have the right to request deletion of your personal data.

Right to restriction: You may have the right to request that we restrict processing of your personal data in certain circumstances.

Right to data portability: You may have the right to receive your personal data in a machine-readable format.

Right to object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at privacy@arizens.com. We will respond within 30 days.

Our website uses cookies to function correctly and to understand how it is used. We use three categories of cookies: strictly necessary cookies (which cannot be disabled), analytics cookies (to measure website performance), and marketing cookies (to deliver relevant advertising).

You can manage your cookie preferences at any time via the cookie preference centre on our website. For more information, please see our Cookie Policy.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Arizens IT Solutions Email: privacy@arizens.com

If you are not satisfied with how we have handled a complaint about your personal data, you have the right to lodge a complaint with your local data protection authority.